Unboxing: The New American Express Metal Platinum Card Canada!

Unboxing: The New American Express Metal Platinum Card Canada!

By |2019-03-14T12:26:04+00:00February 21st, 2019|Categories: American Express, Credit Cards, Home Featured, News|

Post Updated 2019-02-23: We received some more mail from American Express two days after receiving our metal Platinum Card in the mail. Check out the unboxing below!

The new American Express Platinum Card in Canada have just arrived! Let’s dive in and see what this new card looks like, and what it takes to get your hands on one.

Promotional image for the new American Express Platinum Card Canada.

Promotional image for the new American Express Platinum Card Canada.

Unboxing the Amex Platinum Card Canada (Metal Edition)

Ok, admittedly my expectations might have been a little skewed going into this. I’ve been pretty excited to get my hands on this card for a while now. What can I say? I’m easily amused by frills such as this. Metal credit cards are much more common in the United States, but for now, owning a metal card in Canada is a milestone.

The American Express Metal Platinum Card now available in Canada!

The American Express Metal Platinum Card now available in Canada!

I had visions of this card arriving in an expensive box with a bow, pretty much exactly like the wedding invitation scene in Bridesmaids. It would have been nice if Amex was thoughtful and included a butterfly that flew out of the box upon opening it, with the metal card safely in tow. I also envisioned this moment of unboxing the metal card while I plane spotted, and sipped fine wine at the Vancouver Airport Gold Lounge.

Wedding Invitation Scene from the movie Bridesmaids. How I envisioned unboxing the new Amex Metal Platinum Card for Canada:

Ok, so it wasn’t quite as dramatic as that. There was no horse-drawn carriage to deliver this card, and there was no box either. We received the card in a FedEx envelope at home on a snowy Canadian winter’s night in February.

I wonder what’s in here?!

The envelope contained all the standard booklets covering the card details, travel benefits, and insurance coverage. I was a little sad to see it come in a standard envelope. I thought there would have been more of an impactful delivery.

An envelope within an envelope.

The previous version of the Platinum card came in a faux leather case with several brochures documenting the card benefits, travel insurance coverage, and card terms and conditions. Admittedly, the case itself wasn’t fancy by any means, but I remember receiving it in the mail and it definitely stood out above the normal envelope you’d receive with other credit cards.

The old Platinum faux leather booklet.

The old Platinum faux leather booklet.

It’s obvious American Express Canada is making a push to get more millennials interested in this travel rewards card, but their marketing strategy is still playing catch up. In 2018, Pentagram, the world’s largest independent design consultancy, refreshed the American Express brand, which we can see some of their work on the card itself.

The Metal Platinum Card waiting to be activated.

The Metal Platinum Card waiting to be activated.

American Express Platinum Canada

American Express Platinum Card®

Apply Now!

How To Get The New American Express Metal Edition Platinum Card if You’re A Current Cardmember

Current Amex Express Platinum Cardmembers in Canada will automatically receive their metal cards upon their card renewal date. However, if you’d like to request yours early, just call Platinum card services at 1-800-263-1616. You can expect it to arrive within 1 week of ordering it if you choose priority mail. There is no additional cost to request your replacement metal Platinum Card. Just be sure to update your banking information where necessary, as the last 4 digits of your new metal card will change.

We ordered ours on the BC Family Day holiday long weekend, and it arrived the following Wednesday, for a two business day turnaround time, which was very impressive!

Literature included with the Metal Platinum Card Canada.

Literature included with the Metal Platinum Card Canada.

How Much Does the American Express Metal Edition Platinum Card Canada Weigh?

The American Express Metal Edition Platinum Card for Canada weighs a hefty 18 grams, triple the weight of the previous plastic version, weighing in at 6 grams. The new Metal Platinum Card height and width dimensions are identical to the previous Platinum Card.

The old Platinum card weighs 6 grams.

The old Platinum card weighs 6 grams.

The new Metal Platinum Card Canada weighs 18 grams! Triple the weight!

The new Metal Platinum Card Canada weighs 18 grams! Triple the weight!

The difference is certainly noticeable, and as you would expect, makes a nice “clink!” when dropped on the table. I’m pretty sure you could use this card as a throwing star, if you ever found yourself in a ninja, or should I say…gladiator fight? You might even consider carrying the card in your chest pocket, like one Calgary man did when his titanium American Express Centurion card stopped a bullet from a targeted attack, back in 2017.

Amex Express Metal Platinum Card Canada Design Changes

The new card features the same ornate border as the previous one, and the “American Express Platinum” has changed to black to match the rest of the card design.

The Roman gladiator featured on the card’s design and branding received a subtle refresh. Previously, it looked like a first draft trace attempt in Adobe Illustrator, but Pentagram removed the unnecessary lines and cleaned up the edges for a more polished look.

The security chip appears slightly bigger, with plenty of room below it, since the card number and expiration date have moved to the back of the card.

The cardmember’s name has been nicely etched into the bottom left corner, as well as the “member since” two digit year, and security pin.

The American Express boxed logo is on the back, although I’m not sure why the gradient version was still used, as it’s already outdated.

In the brand refresh, the gradient background was replaced with a flat blue and a cleaner letterform, with the most notable changes to the “R”. Although the changes are subtle, the goal was to refine the logo and streamline its appearance across all mediums. The cropped Amex logo works great for smaller screens and print takes a minimalist approach to only focus the eye on “Amex”, as the American Express brand is so widely known, it’s not necessary to spell out the whole name.

The black and metal colour scheme look exceptionally sleek. I’m curious to see how the etching will stand up in the long-run. With other plastic cards, it doesn’t take long for the raised letters wear off.

Overall I really like the clean look of this card, except for the fact the word “Platinum” still awkwardly overlaps the Roman gladiator insignia.

The old Platinum Card Canada (top) compared to the new Metal Platinum Card Canada (bottom).

The old Platinum Card Canada (top) compared to the new Metal Platinum Card Canada (bottom).

Dinner With A View Launch Party for the Platinum Card

To celebrate the launch of the new metal Platinum card in Canada, American Express hosted a launch party on February 13, where guests enjoyed dinner in a dome, part of American Express’s “Dinner with a View” limited time dining event. Supermodel, Coco Rocha, and social media influencers were in attendance to experience the event.

Get Your Own Dinner With A View Tickets

American Express, Dinner With A View, Enjoy a 3-course meal in a dome under the sky. Tickets now available.

American Express, Dinner With A View, Enjoy a 3-course meal in a dome under the sky. Tickets now available.

American Express cardmembers can also signup to take part in upcoming Dinner With a View dining experiences in Toronto and Montreal, happening for a limited time from March 28 to May 18.

Dinner With a View comes to Vancouver, BC in November 2019, and San Diego, February 2020.

Guests will enjoy a semi-private 3-course meal created by elite chefs in a translucent dome under the sky. 6 guests can be accomodated in each dome.

You can save 50% off booking the dome, (regularly $149.99), which brings the total down to $94 after taxes and fees. Offer expires February 26, 2019.

Dinner With A View, Toronto, 50% Discount

Save 50% on booking your dome for Dinner With A View in Toronto, ON with promo code DWAV50TO.

Dinner With A View, Montreal, 50% Discount

Save 50% on booking your dome for Dinner With A View in Montreal, QB with promo code DWAV50MTL.

Book Your Dome and Dinner Tickets

Cardmembers must first reserve a dome, which seats 6 people, then purchase dinner tickets at $99 each, with a minimum of 4 tickets per order. Visit the Dinner with a View website to reserve yours. Space is limited, so act fast.

New Travel Benefits With The American Express Metal Platinum Card Canada

Along with introducing a new metal version of the Platinum card on February 13 2019, we also saw some new earning rates introduced as well.

The American Express Metal Platinum Card front.

The American Express Metal Platinum Card front.

Effective immediately, the new earning rates are:

  • 3x the points for eligible dining purchases in Canada.
  • 2x the points for all eligible travel purchases.
  • 1x the points for all other purchases. Previously this category earned 1.25 membership reward points, however, the increase in points for the dining and travel categories make up for the devaluation here for a net win.

Further Reading: Are American Express Cards Worth It For Canadians?

Further Reading: The American Express Metal Platinum Card Review

American Express Travel Playing Cards

Updated 2019-02-23: To our surprise, two days after receiving our Metal Platinum Card replacements, we received some more mail from American Express. Something tells me we were supposed to get this before the Cards arrived…

Metal Platinum Card Canada Changes

Exciting Changes Are Coming. See Inside For Important Information.

 

American Express Travel Playing Cards

The box reads “Exciting Changes Are Coming. See Inside For Important Information”. Inside the box is a nicely presented brochure outlining all of the new changes with the Metal Platinum Card Canada, as well as some playing cards.

The playing cards feature the signature American Express branding with a charcoal grey and blue colour scheme, and a variety of millennial travelling hipsters.

American Express Playing Cards

Notable American Express playing card designs.

Notable American Express playing card designs.

Notable American Express playing card designs.

Well all right then!

I have mixed feelings on this gift from American Express.

One one hand, these playing cards will serve their purpose, as we often play blackjack, poker or crib during our travels, so they’ll be in good company. And as I mentioned before, I’m a sucker for novelty items that aren’t easy to come by.

However, I’m disappointed that the novelty playing cards arrived in a box and had much more impact, than receiving the Metal Card itself, which was simply attached to a piece of paper like an entry-level debit/credit card.

We did jump the gun and ordered our replacement card right away, which arrived exceptionally quick, but I’m not sure why the Metal Card wasn’t packaged with the playing cards instead of sending them separately, and after the fact.

“These playing cards were specially designed to accompany you on your adventures” as stated on the box.

I can already hear the collective grumbles of why American Express would spend money on this type of frill instead of providing us with tangible travel benefits, but I get the play. It’s a fun, inexpensive, useful gift that’s targeted at a younger audience.

To me, playing cards are more useful than that tired old case that was previously included with Platinum Cards, and at the end of the day, these cards are meant to be a fun gift, and shouldn’t be taken too seriously. However, I’m sure Reddit will disagree, and launch into a heated debate about what gift should have been included, how the Platinum benefits are being eroded as we speak, and how the travel hacking world is crumbling as we know it.

Being a Metal Platinum Cardmember in Canada is, for now, noteworthy, so I’m sure you’ll get some curious questions when you lay that baby down come bill time. You could earn 15,000 points for every person you refer to the Platinum Card (up to a maximum of 15 referrals, or 225,000 points annually), so for a card with such a generous referral program, that’s one of the best travel benefits I can think of.

These playing cards were specially designed to accompany you on your adventures.

The welcome kit also came with a brochure outlining the changes with the new Metal Platinum Card:

Travel benefits with the American Express Metal Platinum Card Canada.

Travel benefits with the American Express Metal Platinum Card Canada.

Travel benefits with the American Express Metal Platinum Card Canada.

Travel benefits with the American Express Metal Platinum Card Canada.

Here’s what the brochure reads:

It’s Enjoying The Journey As Much As The Destination.

Whether you’re flying across the pond or across the world, you can enjoy your travel experience from wheels up to touch down.

One of the travel benefits you can enjoy include The American Express Global Lounge Collection where you’ll have the opportunity to relax pre-flight with complimentary lounge access at over 1,200 airport lounges worldwide.

Note: enrolment may be required for some lounge programs.

It’s Personalized Service For A Personalized Trip.

Platinum offers Cardmembers access to a dedicated team of professionals to help you realize your dreams and plan once-in-a-lifetime experiences.

With the Global Dining Collection, you get access to specifically reserved tables and extraordinary experiences at participating restaurants all around the globe.

Platinum Concierge is available to you day and night, whether it’s booking hard-to-find tickets, or getting advice on selecting a restaurant.

Hassle-free travel with Platinum Card Travel Service experienced consultants are at your service to help make every detail of your travel a breeze.

It’s Special Treatment For An Extra Special Trip.

As a loyal Platinum Cardmember, you can enroll in Jade membership of Shangri-La’s Golden Circle without the usual prerequisite stays. When you stay at participating Shangri-La properties, you’ll enjoy privileges including:

  • 11am early check-in and 4pm late checkout (subject to availability. Some locations excluded).
  • Priority upgrade to the next available best room category, if the reserved room type is not available at checkin.
  • Earn Golden Circle Award Points with a 25% bonus at all properties of Shangri-La Hotels and Resorts.

Exploring the world has never been more rewarding. You can now earn 2 Membership Rewards points for every $1 in Card purchases on eligible travel. Please refer to the enclosed Notice of Change letter for information on applicable earn rate for all other Card purchases.

Don’t forget: savour your restaurant experiences 3x more by earning 3 Membership Rewards points for every $1 in Card purchases on eligible dining in Canada.

Booking with Shangri-La is now even more rewarding as you can earn 2 Membership Rewards points for every $1 in Card purchases on eligible travel, including hotel stays. It’s just another way American Express has your back.

Get Your Own Metal Platinum Amex Travel Rewards Card

The American Express Metal Platinum Card is undoubtedly a premier travel rewards card in Canada with various travel benefits including:

  • A $200 annual travel credit
  • Airport lounge access to over 1,200 airport lounges worldwide, upon complimentary enrollment.
  • Fast-tracked elite loyalty status with Marriott, Hilton, Shangri-La, and Radisson hotel loyalty programs. Elite hotel benefits are subject to availability but include room upgrades, free breakfast, early and late checkout.
  • Fixed and flexible travel rewards that can be used as a statement credit for easy redemptions, or transferred to hotel and airline loyalty programs for maximum value.
  • 50,000 welcome bonus points. That’s enough for 2 roundtrip tickets anywhere in North America including Hawaii, when you transfer your Membership Rewards to British Airways.
The American Express Metal Platinum Card back.

The American Express Metal Platinum Card back.

The annual fee on this card is $699, however, if you’re a frequent traveller, you’ll easily be able to extract much more value out of this card to pay for the fee. You’ll need to be a Canadian resident, be the age of majority in your province, and have a credit score of at least 700 to qualify.

Further Reading: How To Get a 4-Night Complimentary Stay in the Bahamas With Your Platinum Card

Further Reading: Top 10 Questions for Travel Hacking Beginners in Canada

Although the actual unboxing of the new metal Platinum Card Canada was a bit of a letdown, I can happily say, the metal card itself has a high impact, and this travel rewards card has changed the way I travel forever. I hope you’ll consider seeing what this card can do for you on your next flight, or at your next hotel stay!

Apply now for the American Express Metal Platinum Card Canada, and receive up to 50,000 welcome bonus points when you meet the minimum spend requirement of $3,000 in the first 3 months of card membership.

New Changes Coming to the American Express SPG Card February 26

It’s shaping up to be an exciting month for American Express Canada. Just off the heels of announcing the Platinum Card refresh, new changes will be announced February 26 2019, for the American Express Starwood Preferred Guest (SPG) Credit Card to align with the rebranded hotel loyalty program Marriott Bonvoy, so stay tuned for details!

American Express Platinum Canada

American Express Platinum Card®

Apply Now!

About the Author:

With a passion for tech startups, Britt has always loved being hands on with designing and developing websites. When she’s not at the computer, she’s probably enjoying time with her German Shepherds, Trevor and Stacy. From rustic cabins, to five star hotels, Britt is always ready for the next adventure.

7 Comments

  1. Sam February 22, 2019 at 8:30 pm - Reply

    Hi Britt,
    Many thanks for the in depth article on our new metal card! I too, called Platinum Customer Service from my home in Burnaby over the BC Family Day weekend and got my metal card by Xpresspost on Thurs Feb 21. Same packaging as yours, and I too agree that it was somewhat subdued by the plain envelope and no new welcome pack! I guess new card members will get those!
    I’ve been a cardmember since 1989 and a Plat member for the past four years and I still have that leather folder!
    Well, at least we have the metal card now and the 3X points for dinning out is good, although I also have the Cobalt Card which is my eating out card!
    Thanks again! 🙂

    • Britt February 23, 2019 at 10:37 am - Reply

      Hi Sam,

      Thanks for sharing your experience! Did you get any other mail from American Express? Spoiler alert, but I’ve updated the post to cover what we got. I’m sure you’ll be getting the same if you haven’t already. And wow, 1989! I’m sure you’ve got a lot of mileage out of your Platinum Card in that time!

      Thanks for reading, Britt

      • Sam February 23, 2019 at 7:31 pm - Reply

        Thanks for the reply Britt!
        I have not received the playing cards pack yet. I’m sure they will be in my PO Box soon!
        Haha… thanks for uploading the info on this. I’ll take them on my next long flight! LOL!
        Yes, I’ve used many of the travel privileges at lounges and hotels clawing back the $699 fee! I’m sure all the benefits are worth well more than the fee! Don’t forget the $200 Travel Credit comes in handy too!

        Thanks Britt for all these travel tips and reviews! 🙂

        Sam

  2. Liane February 24, 2019 at 6:28 am - Reply

    Great write up. Just FYI, I received a different mailing set up. The card came nestled in a sturdy wood slab that was nicely scented and also had a groove to be able to be reused as an iPad or phone holder. It did give it a feeling of importance. Might be because I’m a new cardholder rather than an existing cardholder. (Playing cards would be nice too, but I didn’t get those.)

    • Britt February 24, 2019 at 7:59 am - Reply

      Oh nice, well that’s more like it! Do you happen to have a picture? That would be so awesome if we could include it in the post! [email protected].

      Enjoy your new Metal Platinum Card, and thanks for the comment!

  3. Shawn February 26, 2019 at 4:13 pm - Reply

    To confirm, if I put $50,000 per year on this card (non-hotel purchases) I get 100,000 points which are worth 33,333 Aeroplan points whereas with Aeroplan cards I get 1-2 points per dollar depending on where I spend which means I’ll get 50,000 minimum with one of their cards… does that sound right to you?

    • Britt February 28, 2019 at 1:09 pm - Reply

      Hi Shawn,

      The new earning structure on the Platinum Card is 3x points for dining, 2x points for travel, 1x points for all other purchases. So if you spent $50,000 for non-travel or dining related purchases, that would net you 50,000 Membership Rewards points. Those could be transferred to Aeroplan at a 1:1 ratio for 50,000 Aeroplan miles.

      If your strategy is to primarily use Aeroplan miles to fund your travels, then yes, you may want to look at an Aeroplan card that offers higher earning potential. However, keep in mind that redeeming Aeroplan points can result in higher fuel surchages and fees depending on the airline you’re looking to fly (ie Air Canada). The benefit from American Express Membership Rewards is the flexibility to redeem them with multiple airline, and hotel programs, as well as redeem the points for fixed or flexible travel, and statement credits. I hope that helps!

      Thanks, Britt

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