Review: EVA Air Business Class Lounge (The Infinity and The Star) – Taiwan Taoyuan Airport

Review: EVA Air Business Class Lounge (The Infinity and The Star) – Taiwan Taoyuan Airport

By |2018-12-30T10:46:14+00:00September 4th, 2017|Categories: Airport Lounge Reviews, Asia, EVA Air Lounge Reviews, Taiwan|Tags: , , , , |

Introduction:

My business class flight on EVA from Los Angeles arrived just after 5:30am, and after a short wait at the transfer security counter and walk through the airport, I was at the EVA business class lounge entrance. All of the lounges are in the same area, and very easy to find with good signage throughout the terminal. I was really hoping for a great lounge experience as I had just over 7 hours to wait until my onwards connection!

EVA Business Class Lounge Entrance

EVA Business Class Lounge Entrance

Entrance With An Unusual Greeter!

Entrance To The Star And Infinity Lounge

Close Up Of Strange Greeter, Not The Most Helpful...

Lounge Greeter – Still Not Sure What It Did Though….

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The Lounge:

Upon entering the lounge, I was greeted by the pleasant staff who scanned my boarding pass and asked if I wanted to register for a shower. After an entire day of travel (and a warmer than usual plane ride), I jumped at the opportunity! The lounge was quite busy already and was told there would be a 90 minute wait. No Problem, as I was starving and wanted to have some breakfast. The agent said I could access either The Star lounge to the left of reception, or the Infinity lounge located on the right. I’m not 100% sure who gets access to which side, though I believe passengers traveling in business class can access either, while Star Alliance Gold Members can access The Star only (if flying in economy).

The Star Lounge

The Star Lounge

I decided to check out The Star first, knowing I would have plenty of time to explore both. I was really surprised to see the crowds this early in the morning, and although there was plenty of seating, it was tough to find a seat that wasn’t occupied.  The decorations were minimal, and overall the space worked well. The lounge offered couches to relax in and dining tables for eating. The couches were pretty much all in use, so I headed towards the dining area. Luckily the space cleared out as the morning progressed and I was able to get some pictures!

Though The Lounge Was Busy When I Arrived, It Cleared Out Quickly

Though The Lounge Was Busy When I Arrived, It Cleared Out Quickly!

Seating In The Star Lounge

Seating In The Star Lounge

Large Lounge With Entertainment And Quite A Bit Of Space

Television Area

Seating Area Overlooking Airport Terminal

Seating Area Overlooking Airport Terminal

Search Flight Prices Here:

I was pleased to see the lounge was kept clean, regardless of how busy it was, with plenty of friendly staff going around cleaning up dirty plates etc. After I found a seat (in a quiet area), I dropped my bags and went to see the food!

Quite The Spread In The Star Lounge

Quite The Spread In The Star Lounge

Perhaps Noodles For Breakfast?

Perhaps Stir Fried Spaghetti And Buttered Carrots With Broccoli For Breakfast…

More Steamed Goodness!

More Steamed Goodness!

Coffee!!!

Coffee!!! It Actually Wasn’t Too Bad!

Your Standard Lounge Bar

Your Standard Lounge Bar, Too Early!

Finally! Something I Couldn't Refuse!

Finally! Something I Couldn’t Refuse!

I didn’t see anything that really stood out to me in the Star lounge so I decided it was time to check out the Infinity side. I was surprised to see this lounge was even busier than the other, but just like the Star lounge, this one quickly cleared out (there must have been several flights all leaving around the same time).

Entrance To The Infinity Lounge

Entrance To The Infinity Lounge

Where the star lounge seemed to be practical with its simple finishes, the Infinity offered more for the eye to see…

Walking In To The Infinity Lounge

Walking In To The Infinity Lounge

Lots Of Seating With Exciting Decorations!

Plenty Of Seating With Funky Decor

This Lounge Offered An Upscale Bar Feel, Very Elegant!

This Lounge Offered An Upscale Bar Feel, Very…. Vegas?

There was a quiet business centre near the entrance with a printer and a few computers and quiet work areas. Sadly there were no neon lights in this area…

Business Centre

Business Centre

The food selection was much the same as the Star side, with a few different selections and self-serve Movenpick ice cream instead of Häagen-Dazs.

Food At The Infinity Lounge

Food At The Infinity Lounge

More But Also Similar Options To The Star Lounge

More But Similar Options To The Star Lounge

After a couple small nibbles of food and a bottle of soda water, it was time for a shower. Based on the rest of the lounge I was fully expecting to be underwhelmed with the bathrooms, and was quite surprised to find an upscale shower with high-end amenities, and no bright lights!

Shower time!

Shower Time!

Close Up Of The Shower, Loved The Tile!

Loved The Finishings – Nice Amenities By L’Occitane.

Close Up Of Amenities

Shampoo, Conditioner And Shower Gel By L’Occitane

They Provided Everything, Very Accommodating!

Everything Else You Might Need!

Though the wait for a shower was longer than expected (about 2 hours), it was worth it! The ability to freshen up after a flight during a long layover is priceless, in my opinion. Seven hours is a long time to be in an airport, and having lounge access kept me sane.

Bottom line:

Even though I was there longer than I would have liked, the lounges were relaxing enough and had plenty to offer. The Star and Infinity lounges are very different on the surface, though the seating, food, and service levels are much the same. I personally preferred the toned down Star lounge, but depending on your style and mood, the Infinity side could be a better way to kill a few hours.

Are these the best airport lounges in the world? Not even close. The Cathay Pacific lounge at Vancouver Airport had better food and more contemporary style, and the Japan Airlines Lounge at Tokyo Narita is in a different league entirely (first class lounge review). Considering how amazing the flight experience was, I was a bit disappointed with the lounges in Taipei (especially since it’s home to EVA Air). That being said, the food was good enough, there was a decent selection of beverages, and the staff and shower facilities were beyond good. Though I wouldn’t make an effort to transit Taipei for a lounge visit (like some might do in Frankfurt), it still beats sitting at the gate!

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About the Author:

Brad recently completed his Bachelors of Education at the University of British Columbia and is now enjoying his career as a high school teacher. When he’s not putting in long hours in the classroom, he relishes the chance to fly first class around the world with Tyler, or growing his tropical plant collection at home.

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